Product Overview

Customer expectations are rising and so are competing e-tailers' standards, creating a never-ending circle of demand. It's SprintEcommerce's job to keep you ahead of the pack.

As a robust mid-market platform combined with its own development program, the full-service, full-feature model of SprintEcommerce offers you:

Self-service e-marketing, e-merchandising and selling tools

• Immediate control over content, product and catalogue listings with merchant management tools
• Increased advertising capabilities with self-service promotions and email campaigns
• Greater sales opportunities with gift certificates, vouchers and gift registry features

Order management and fulfilment tools

• Smooth order processing with warehouse and inventory facilities, as well as order, return & exchange management
• Hassle-free shipping calculation & handling, and 'pick & ship' management
• International market reach with double-byte multi-lingual and multi-currency capabilities, global payment gateways and tax calculators

Customer service and call centre tools

• Improved customer satisfaction with call centre management
• Increased customer interest with customer relationship management (CRM)
• Reduced sale abandonment with dynamic navigation and natural language, probabilistic search engines for ease of use

Merchant control tools

• Strengthened security with class-leading fraud screening facilities
• Real-time control over your site with user control panels
• Strategic thinking encouraged with promotional planning and management tools
• Easy to measure return on investment (ROI) with customised business reporting, site metrics and analysis

Our service-based philosophy

• Guaranteed site functionality with pre-launch testing
• Site performance evaluated during post-launch review process
• Growth guaranteed with e-business success management and customised training
• Continued innovation and development of SprintEcommerce platform
• Seamless integration with any client or third-party system
• Instant site visibility with creative design and rapid deployment
• Instant brand recognition with unique features and site design refresh
• Fail-safe back-up with outsourced site operations and management